Privacy Policy

1. Introduction

Welcome to the Yondarex Casino Hotel Privacy Policy. This document explains how we collect, use, and protect your personal information when you visit our website, use our services, or stay at our casino hotel.

At Yondarex Casino Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines our practices regarding the information we collect and how we use it.

2. Information We Collect

We may collect the following types of information when you interact with our casino hotel services:

2.1 Personal Information

• Contact information (name, email address, phone number, postal address)
• Identification information (ID cards, passports) as required by law for casino hotel guests
• Payment information (credit card details, billing information)
• Demographic information (date of birth, gender, nationality)
• Loyalty program information and gaming preferences
• Special requests or preferences related to your stay

2.2 Automatically Collected Information

• IP address and browser information
• Device information (type, operating system)
• Location information (with your consent)
• Cookies and similar technologies
• Pages viewed, features used, and interactions with our website

2.3 Information from Third Parties

• Social media platforms (if you connect your accounts)
• Travel agencies and booking partners
• Public databases (as permitted by law)
• Marketing and analytics partners

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Providing Services

• Processing reservations and accommodating your stay at our casino hotel
• Managing your gaming activities as required by law
• Processing payments and managing your account
• Providing customer service and responding to inquiries
• Fulfilling special requests during your stay

3.2 Improving Our Services

• Analyzing usage patterns to enhance our website and services
• Conducting research and analytics to improve the casino hotel experience
• Developing new features and offerings
• Troubleshooting issues and optimizing performance

3.3 Marketing and Communications

• Sending promotional offers, updates, and newsletters (with your consent)
• Personalizing content and recommendations
• Administering contests, promotions, and surveys
• Communicating about events and special offers at our casino hotel

3.4 Legal Compliance and Security

• Complying with gaming regulations and legal obligations
• Preventing fraud and unauthorized access
• Enforcing our terms and conditions
• Protecting the security of our systems and services
• Resolving disputes and addressing legal claims

4. Information Sharing

We may share your information with the following parties:

4.1 Service Providers

We work with third-party service providers who help us operate our casino hotel, process payments, manage reservations, provide IT services, and deliver marketing communications. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us.

4.2 Business Partners

We may share information with our business partners, such as travel agencies, loyalty program partners, and event organizers, to facilitate your experience with our casino hotel services.

4.3 Legal Requirements

We may disclose your information if required by law, regulatory requirements, legal process, or governmental request, or to protect our rights, property, or safety, or those of our users or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

5. Your Rights and Choices

You have certain rights regarding your personal information:

5.1 Access and Correction

You can access, update, or correct your personal information by logging into your account on our website or by contacting our customer service team. We will respond to your request within a reasonable timeframe.

5.2 Marketing Communications

You can opt out of receiving marketing communications from our casino hotel by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, you may still receive transactional or account-related messages.

5.3 Cookies and Tracking

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may impact the functionality of our website.

5.4 Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law, particularly for gaming regulatory compliance.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive information
• Secure network architectures
• Access controls and authentication procedures
• Regular security assessments and audits
• Staff training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

7. Children's Privacy

Our services, including our casino hotel, are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us, and we will take appropriate steps to delete that information.

8. International Data Transfers

As a global casino hotel operation, we may transfer your information to countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices at Yondarex Casino Hotel, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.